About This Chatbot
This AI chatbot has been trained on information from Druva's website. It is designed to assist with answering frequently asked questions about CyberGrade's technology solutions.
Feel free to test the chatbot with questions that your customers an prospects would most likely ask, and don’t hesitate to challenge its capabilities!
As this is a prototype, it can be further trained to improve its accuracy and integrated with your business solutions to enhance customer interactions and streamline your processes.
This prototype will integrate with Hubspot or any CRM to create new contacts,record the data from the chat, set up lead follow ups and draft a follow-up email to clients for post-interaction communication. The chatbot can be easily added to your website with a javascript snippit.
Sample Questions
Here are some examples of questions a client may ask:
- What’s the difference between disaster recovery and ransomware recovery?
- How does the Curated Recovery feature minimize data loss after a ransomware incident?
- Can you walk me through the six key steps to take immediately after a ransomware attack?
- What API integrations are available for automating quarantine and recovery in a SOAR platform?
- How fast can backups restore Microsoft 365 data at scale, and what throughput can I expect?
- What makes this Microsoft 365 backup solution different from native Microsoft tools?
- How does the platform overcome Microsoft Graph API throttling when backing up large environments?
- Which workloads and file types can be protected in Azure VMs without installing agents?
- What does “air-gapped” backup mean, and why is it important for ransomware protection?
- How does global deduplication work, and how much storage savings can it deliver?
- Can I restore individual files or folders from an Azure VM backup, or only full VM images?
- What role do anchor tags and section summaries play in a RAG-optimized knowledge base?
- How does threat-hunting leverage backup telemetry to locate infections?
- What SLAs are typically guaranteed for enterprise-scale backup and restore performance?
- How do I onboard a new Microsoft Dynamics 365 tenant for granular CRM data protection?
- Can this platform apply legal holds and eDiscovery to Microsoft 365 data, and how is that configured?
- What are the common challenges organizations face with native Azure Backup pricing and management?
- How does integration with Microsoft Entra ID secure identity-driven restores?
- What’s involved in setting up automated recovery playbooks for ransomware incidents?
- How does smart backup skip unchanged SharePoint sites to conserve API calls?
- What’s the difference between bulk restore and point-in-time restore in Microsoft 365 backups?
- How can I verify that a backup snapshot is “clean” before performing a restore?
- What’s the process for enabling data lock on Azure VM snapshots to prevent accidental deletion?
- How does a cloud-native architecture scale resources dynamically for petabyte-scale backups?
- What metrics and telemetry are collected to optimize backup scheduling and API utilization?
- How do partner-integrated APEX backup services leverage the cloud backup platform under the hood?
- Can you compare backup solutions for Dynamics 365 versus Microsoft 365?
- What are the recommended retention and legal-hold policies for long-term compliance?
- How does cross-cloud redundancy with AWS help meet regulatory compliance requirements?
- What customer success stories demonstrate effectiveness in recovering from real-world attacks?